All jewelry is made of 925 sterling silver or sterling silver coated with gold paint (gold vermeil). The material is highly sturdy and water-resistant, and built to last for the long term. We do, however, suggest that you store your jewelry in a dry location when not wearing them.

After orders are fulfilled, deliveries to the U.S. and Canada will take roughly 8-10 days. Deliveries to the U.K. will take roughly 8 days, while deliveries in Asia are relatively shorter and may arrive in 5 days. Note that it may take a day or so for the order to be fulfilled.

For other shipments, the shipping fee is charged based on the subtotal before taxes and discounts, and is non-refundable. Generally, shipping fees for jewelry are minor and won't be more than US$5-6 per package.

You can input your tracking number on www.parcelsapp.com to check the status of your shipment.

Have an account?

Login and head over to your Amoy account and select "My Orders" to review your order status. Once your order is packed and ready to ship, you’ll receive a tracking number via email.

Don't have an account?

You can still create an account now using the same email address used to place the order and it will then appear under "My Orders".

If your order is not processed by the estimated shipping date, we will contact you with an update within 24 hours. If you have further concerns, you can reach us directly at ker@amoy.jewelry, or SMS +1 (401-244-8310).

We offer free 30-day returns for all customers in the U.S. and the U.K. Shipping fees are non-refundable. Note that return shipping fees of $5 will be charged if you do decide to return an item(s). The 30-day return window begins when you first pick up your shipment.

To qualify for a return:

Items must be in their original condition without signs of wear or damage

Items returned by mail must be in all original packaging (tags, box, and pouch included)

No individual item of a set can be returned for refund, store credit and/or size exchange, and must be returned as a complete set.

Please note that we do not accept returns of gifted products.

We currently only offer returns in the U.S. and U.K. If you do not live in one of these countries, please send us a message at ker@amoy.jewelry and we'll see what we can do.

If you have an Amoy account, please log in and select "My Orders".

Find your order and click "Return Items"

Follow the instructions to download the return shipping label and schedule a pickup.

If you do not have an Amoy account, you can create one now and follow the steps above. Alternatively, you can ship to the following addresses:

United States

1 Lauretta Lane

Lincoln, RI 02865

United Kingdom

1a West Hampstead Mews

London NW6 WBB